Legal Information

Terms of Service

Last updated: April 23, 2026

1. Acceptance of Terms

By accessing or using the Mobile Doctor platform, provided by First Star Consults (BN: 3737970), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use our services.

2. Nature of Services

Mobile Doctor is a healthcare management platform that facilitates medical consultations, laboratory services, and pharmaceutical deliveries. While we connect you with qualified healthcare professionals, the platform itself does not provide medical advice or diagnosis. All clinical decisions are made by the respective licensed specialists.

3. User Responsibilities

Users are responsible for providing accurate and complete health information during consultations. You agree not to misrepresent your identity or health status. You are also responsible for maintaining the confidentiality of your account credentials.

4. Fees and Payments

Fees for consultations, laboratory tests, and drug deliveries are clearly stated within the application. By requesting a service, you agree to pay the specified fees. Payments are processed through secure gateways, and refunds are handled on a case-by-case basis according to our refund policy.

5. Limitation of Liability

First Star Consults and Mobile Doctor shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. We do not guarantee the immediate availability of specific specialists at all times.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

7. Modifications

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on this page. Your continued use of the service after such changes constitutes your acceptance of the new Terms of Service.